Privacy Policy

Privacy Policy for OrdrX

Last Updated: May 9, 2025
This Privacy Policy describes how OrdrX (operated by Beezi Global (NS0257809-W), located at Kuala Lumpur, Malaysia) collects, uses, and shares your personal information when you use our cloud-based SaaS POS solution (the "Service") and visit our website ordrx.store (the "Website").

1. Information We Collect
We collect the following types of information:
  • Information You Provide Directly:
    • Account Information: When you register for an account, we collect your name, email address, business name, phone number, and billing information.
    • User Content: Information you input into the Service, such as menu items, pricing, customer data, order details, and inventory information.
    • Communications: Records of your communications with us, including email and support inquiries.
  • Information We Collect Automatically:
    • Usage Data: Information about how you use the Service, such as login times, features used, and transaction data.
    • Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.  
    • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activity on our Website. You can manage your cookie preferences through your browser settings.   
    • Payment Information: When you make payments through the Service, we collect necessary billing information. Please note that payment processing is handled by Stripe, and their privacy policy will apply to the collection and use of your payment details. We do not directly store your full credit card details on our servers.

2. How We Use Your Information
We use your personal information for the following purposes:
  • To Provide and Maintain the Service: To manage your account, process orders, provide customer support, and ensure the Service is functioning correctly.   
  • To Improve and Develop the Service: To analyze usage patterns, troubleshoot issues, and develop new features and functionalities.
  • To Communicate with You: To send you important notices, updates, promotional materials (where permitted by law and with your consent where required), and respond to your inquiries.
  • For Billing and Payments: To process payments and manage your subscription.
  • For Security and Fraud Prevention: To protect our Service and users from unauthorized access, fraud, and other illegal activities.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information
We may share your personal information with the following categories of recipients:
  • Service Providers: We may share information with third-party service providers who assist us in operating, providing, and improving the Service, such as hosting providers, analytics providers, and customer support services.   
  • Payment Processor (Stripe): Your payment information will be shared with Stripe to process payments in accordance with their privacy policy. We encourage you to review Stripe's privacy policy.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.   
  • Legal Compliance: We may disclose your information if required by law, court order, or other legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.   
  • With Your Consent: We may share your information with third parties with your explicit consent.
  
4. Data Retention
We will retain your personal information for as long as necessary to provide the Service, maintain your account, comply with our legal obligations, resolve disputes, and enforce our agreements. Even after you close your account, we may retain certain information for these purposes.

5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict the processing of your data. If you wish to exercise these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable law, including the Personal Data Protection Act 2010 (PDPA) of Malaysia.
   
6. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.   

7. International Data Transfers
Your information may be transferred to and processed in countries other than Malaysia. These countries may have data protection laws that are different from the laws of Malaysia. By using our Service, you consent to the transfer of your information to these countries. We will take steps to ensure that your information is protected in accordance with this Privacy Policy.   

8. Children's Privacy
Our Service is not intended for children under the age of 18. We do not knowingly collect personal information fromchildren. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete it.   

9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Website or by other means. Your continued use of the Service after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.   

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
hello@beeziglobal.com Beezi Global (NS0257809-W) Kuala Lumpur, Malaysia